General

  • Every job requires a minimum of 10 working days.
  • The product designer is only to be used to get an idea of how the printed product will look. The final product can vary in size and color, due to differences in monitor / print processing.
  • We reserve the right to modify, change, and delete portions of the Terms and Conditions at any time.

Copyright, Brands or Intellectual Property

  • The content of this website is property of Bordados y Estampados de Juncos, Inc. and its respective owners. Its content cannot be used for any purposes without the previous written consent of its owners.
  • All art or design submitted for the realization of a product should be owned by the customer who submits it. No work that violate copyright, trademark, or intellectual property will be accepted. If any work received is believed that violate them, we will require the customer to submit evidence that have the appropriate permissions to use the same. Otherwise the order will be cancelled and we will apply merchandise credit to your account.
  • The customer will be responsible to indemnify us in the event that any legal situation that surges because some content that you upload, the misuse of the website, and even violate the Terms and Conditions.

Order Changes, Refund and Cancellations

  • If the received order arrives with a defect, the customer will proceed contacting us within 10 days of receiving the order prior taking any action. It may require evidence of both the product and the packaging in which it was sent.
  • No refund is offered if the product suffers any situation once it is sent by us.
  • No refunds if the printed work was done according to the specifications.
  • We are in not responsible for: bad spelling, punctuation error, low-quality designs uploaded, design errors, or any error related to the customers orders. If you make a mistake in your order, yo can request a change in the first 24 hours by sending an email to bejuncos@bejuncospr.com
  • Modifications or cancellations must be made in the first twenty-four (24) hours of submitting your order. If the order is cancelled successfully, we will apply merchandise credit to your account.

Coupons

  • Only one valid coupon per transaction.